Frequently Asked Questions
How do I know whether or not the services you offer are right for my family?
We have expert analysts who will discuss with you your current eating and spending habits and offer a customized service to fit your needs. By reviewing this information, you can make a comparative decision about your grocery shopping without obligation.
Are your prices comparable to the supermarket?
Most families tell us they spend about the same with Southern Foods At Home as they did at the supermarket. You are guaranteed to enjoy our high quality foods that are delivered directly to your home. No more inconvenient trips to the grocery store, you'll be eating more nutritious meals and you won't have to worry about the impulse purchases you're bombarded with at the supermarket.
How is your meat better than what I am currently purchasing at the supermarket?
The quality of our meats is not available at the local level. Our meats are of the same quality of those found in finer restaurants. They are aged for tenderness and perfect flavor. All of our meats are well trimmed and made table-ready. To lock in flavor and freshness they are then individually vacuum sealed for delivery to our customers.
What do I do if I am unsatisfied with any of the products I receive?
We stand behind all of our products with a 100% guarantee. If you are not happy with any item received, we are simply a phone call away. You could also e-mail our customer service department. Isn't that better than making a trip back to the grocery store and standing in line at the service counter?
What is your minimum order?
Southern Foods At Home offers the best value to customers who eat at home two to three nights a week or more.
Who should I contact if I have questions in the future?
You can contact our customer service department during regular hours at 1-800-642-3760. Or e-mail us at CustomerService@SouthernFoodsAtHome.com.